Terms of service
These Terms of Service govern your access to and use of Fanfinity.shop and your purchase of products from Fanfinity. Throughout these Terms, “Fanfinity,” “we,” “us,” and “our” refer to the operator of Fanfinity.shop. “You” and “your” refer to the visitor, customer, or purchaser.
By visiting our website, creating an order, or using any available service, you agree to these Terms and the policies incorporated by reference. If you do not agree, please discontinue use of the website.
1. Online Store Terms
You must be at least the age of majority in your jurisdiction or have the permission and supervision of a parent or legal guardian to make a purchase.
You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes. You must not transmit viruses, malicious code, automated attacks, or content intended to interfere with the website or another user.
2. Store Information
Fanfinity operates an online store offering bracelets, decorative charms, keychains, bag accessories, and related products. Products are offered for personal use unless we expressly approve another arrangement.
We may update, discontinue, replace, or limit products and website features at any time. We are not obligated to continue offering a particular item after it sells out or is removed.
3. Product Information
We make reasonable efforts to present product descriptions, dimensions, materials, colors, photographs, and care information accurately. However, colors may vary due to lighting, photography, and screen settings. Decorative patterns, bead effects, transparency, and handcrafted-style details may also vary slightly between pieces.
Unless clearly stated on the relevant product page, references to crystal, stone, energy, balance, luck, calm, protection, or similar themes describe design inspiration or traditional associations only. Our accessories are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.
You are responsible for reviewing the complete product description before purchase. Contact us if you need clarification about size, materials, or intended use.
4. Small Parts and Product Safety
Bracelets, charms, and keychains may contain beads, clasps, chains, metal findings, or other small components. These products are not toys and may present a choking hazard. Keep them away from infants and young children and supervise older children appropriately.
Customers should discontinue use if an item becomes broken or develops sharp edges. Individuals with known sensitivities should review available material information and contact us before purchase.
5. Prices and Payment
Prices are displayed in the currency selected or shown on the website. Prices, promotions, and availability may change without notice before an order is completed.
You agree to provide current, complete, and accurate payment, billing, shipping, and contact information. You authorize us and our payment providers to charge the applicable order total.
Your bank or payment provider may apply currency conversion fees or other charges. Such third-party fees are not controlled by Fanfinity.
6. Taxes, Duties, and Import Charges
Depending on the destination, an order may be subject to customs duties, import taxes, brokerage fees, or local assessments. Unless checkout expressly states that these amounts are included, the customer is responsible for charges imposed by the destination country.
Customs requirements vary and may change. Contact your local customs authority for information before ordering.
7. Order Acceptance
An order confirmation acknowledges that we received your request; it does not necessarily mean the order has been accepted. We may review orders for availability, payment authorization, fraud prevention, pricing errors, delivery restrictions, or policy compliance.
We reserve the right to refuse, limit, or cancel an order for legitimate reasons. If we cancel an order after receiving payment, we will refund the affected amount to the original payment method.
8. Incorrect Pricing or Information
Occasionally, a product may contain a typographical error, inaccurate price, incorrect description, or unavailable quantity. We may correct these errors and cancel affected orders when reasonably necessary.
If an error materially affects your order, we will attempt to contact you using the information provided during checkout.
9. Shipping and Delivery
Fanfinity provides free worldwide standard shipping. Estimated delivery is generally 7–14 days after shipment. This is an estimate rather than a guaranteed arrival date.
Delivery may be affected by customs, carrier networks, destination restrictions, public holidays, weather, local disruptions, or other circumstances outside our reasonable control. Additional details appear in our Shipping Policy.
You are responsible for entering a complete and accurate address. Contact us promptly if you notice an error. We cannot guarantee changes after processing begins.
10. Risk of Loss
Risk of loss transfers according to applicable law and the terms of the shipping service used. If tracking indicates delivery but you cannot locate the parcel, contact the local carrier and Fanfinity so the matter can be reviewed.
11. Returns and Refunds
Eligible purchases may be returned free of charge within 30 days of delivery, subject to our Return & Refund Policy. You must contact us for authorization before sending a return.
Mandatory consumer rights in your jurisdiction remain unaffected.
12. Promotions and Discount Codes
Promotions may have separate eligibility requirements, expiration dates, product limitations, and usage rules. Unless stated otherwise, discounts cannot be combined, exchanged for cash, applied retroactively, or reused.
We may cancel a promotion or reject misuse involving duplicate accounts, automation, resale, false information, or other unfair activity.
13. Personal Information
Our handling of personal information is governed by the privacy notice or privacy policy published on Fanfinity.shop. By using the website, you acknowledge that data may be processed by service providers involved in payments, hosting, fraud prevention, customer support, analytics, and order delivery.
14. Third-Party Services and Links
Our website may use or link to third-party services, such as payment processors, shipping carriers, social platforms, or external websites. We do not control independent third-party content, security, availability, or policies.
Your use of third-party services may be governed by separate terms. A link does not necessarily mean that Fanfinity endorses every statement or service offered by that party.
15. Intellectual Property
The website’s original text, layout, branding, graphics, logos, and other content owned or licensed by Fanfinity are protected by applicable intellectual property laws.
You may use the website for personal shopping purposes. You may not reproduce, distribute, scrape, sell, modify, or commercially exploit protected content without written authorization.
16. Customer Content and Reviews
If you submit a review, photograph, suggestion, or other content, you confirm that you have the right to provide it and that it does not infringe another person’s rights.
You grant Fanfinity a non-exclusive, worldwide, royalty-free license to display, reproduce, and use submitted content for store operations and marketing, subject to applicable privacy law. We may remove content that is unlawful, misleading, abusive, irrelevant, or inappropriate.
17. Prohibited Uses
You must not use the website to:
- Violate any law or another person’s rights
- Submit false or misleading information
- Commit fraud or evade lawful payment
- Upload malware or interfere with website security
- Scrape or collect data without authorization
- Harass customers, staff members, or third parties
- Resell website access or impersonate another person
- Circumvent purchase limits or promotional rules
We may suspend access or cancel affected transactions when these restrictions are violated.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its general content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, secure, timely, or free from technical errors.
Products remain covered by any mandatory warranties or consumer guarantees required by applicable law. Nothing in these Terms excludes rights that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by law, Fanfinity will not be liable for indirect, incidental, special, or consequential loss arising from website use or product purchase.
Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law. This section does not limit liability for fraud, intentional misconduct, personal injury caused by negligence where exclusion is prohibited, or mandatory consumer protections.
20. Indemnification
To the extent permitted by law, you agree to indemnify Fanfinity against third-party claims resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
21. Force Majeure
Fanfinity is not responsible for delays caused by events beyond reasonable control, including severe weather, natural disasters, war, labor disruptions, carrier interruptions, customs delays, government action, public health emergencies, or infrastructure failures.
We will make reasonable efforts to communicate significant known delays and complete affected obligations when practical.
22. Governing Law
These Terms are governed by the laws applicable to the location from which Fanfinity operates, without depriving consumers of mandatory protections available in their country or region.
Any dispute should first be submitted to support@fanfinity.shop so both parties have an opportunity to seek a practical resolution.
23. Changes to These Terms
We may update these Terms to reflect changes in products, business practices, technology, or legal requirements. The latest version will be posted on this page with its effective date.
Continued use after an update constitutes acceptance where permitted by law. Material changes will not be applied retroactively when doing so would be unlawful.
24. Severability
If any provision is found unenforceable, the remaining provisions will continue in effect. The invalid provision will be interpreted or modified only to the minimum extent necessary.
25. Entire Agreement
These Terms and the policies referenced on Fanfinity.shop constitute the agreement between you and Fanfinity regarding website use and purchases. A failure to enforce a provision does not waive the right to enforce it later.
26. Contact Information
Questions about these Terms may be sent to:
Fanfinity
Website: https://fanfinity.shop
Email: support@fanfinity.shop
Phone: +1 (716) 498-3000
Address: 174 Windermere Rd, Lockport, New York